May 12, 2022
Smoke Alarms Australia (SAA) has been delivering smoke alarm compliance, testing, and maintenance services since 2005. SAA is proudly Australian-owned and backed by a team of dedicated professionals, taking pride in protecting your properties and keeping residents safe from the risk of fire. Now is the perfect time to get compliant with an SAA yearly subscription-based service as your landlords start to think about their annual tax returns. It is part of the Smoke Alarms Australia DNA to provide exceptional service to existing customers and offer simple changeover to new customers. SAA makes compliance easy for agents, landlords, and tenants.
Unlimited call-outs, including all alarms and batteries. All alarms meet the Australian standards, offering peace of mind for your Agency, landlords, and tenants.
Your tenants' time is valuable. SAA recognise this by scheduling an actual appointment time – not a two-hour window that interrupts your tenant's day. SAA will do the hard work of setting up the appointment, too, using SMS if the tenant can't be reached by phone, working closely with you for a satisfactory outcome.
A smoke chamber cannot be confirmed working unless there is an action that simulates an actual fire. Simply changing a battery or pushing the test button is not enough to provide a proper indication of the condition of a smoke alarm. During the visit to the property, tests are performed on existing alarms with artificial smoke, which forces the alarm to respond the same way it would if smoke entered the alarm. A push-button test only tests the alarm has power and is not enough!
Professionally trained technicians will provide smoke alarm expiry date checks, replace alarms when needed, and confirm the correct positioning of the alarms. When repositioning is required, technicians will install discreet cover plates at no extra cost. It's just part of the service SAA provides as an industry leader.
Quality work is key to servicing alarms, which means technicians will never leave a property unsafe. If a technician discovers a faulty hard-wired alarm, a temporary alarm will be installed while our electrician is organised to attend to complete the work. The technician will work with the SAA customer services team or the Business Development Manager to ensure that all parties are kept updated.
SAA also has a 24/7 Beeping Alarm Support Line for tenants. In the event of a beeping alarm, the tenant simply calls the support line, and a customer service team member will work with them to troubleshoot the issue. If they can't resolve it, a technician will be assigned to assist, being one less thing for the property manager to worry about.
SAA knows that tenant safety and happy landlords are paramount, so making the process of smoke alarm compliance easy and professional is so important. Get in touch now to find out how SAA can help your landlords meet their compliance requirements!